FAQs

Browse our knowledge base to get answers
to frequently asked questions.

Other questions

Do you have a mobile app?

Because Simply Tabs offers regulated tablet-based wellness products, traditional mobile app stores may not allow us to offer a standard downloadable app. But with a virtual app, also known as a progressive web app, we can still give you many of the benefits of a mobile app directly through our website.

So, in short, Simply Tabs does not have an app you’ll find in the App Store or Google Play. But when you add our virtual app to your phone from our website, you can still get updates about your orders, account activity, and exclusive promotions — all while shopping our tablet-only lineup of swallow tablets and chewable tablets, including CBD, Delta-8, Delta-9, mitragynine, 7-hydroxy, and mood-focused formulas from trusted brands.

Why would I want the app?

The Simply Tabs app is great for many reasons, but here are just a few reasons to get our app:

  1. Instantly and easily get notifications on your order, including shipping updates, delivery statuses, and more.
  2. Get notified about changes or updates about your account.
  3. Enjoy in-app exclusive deals, offers, and promotions.
  4. Get 500 reward points when you install the app and enable notifications!

How do I install the app on an Android?

To install the app on an Android, follow these simple steps:

  1. Tap the "three dot" icon in the upper right of this browser & select ”Add to Home Screen” or “Install App”, depending on your Android device or browser.
  2. You should now see a new Simply Tabs application icon on your phone’s Home Screen.
  3. Open the Simply Tabs app by tapping the new app icon.
  4. Once the app is open, you will be prompted to allow push notifications. Enable push notifications.
  5. That’s it! You will now receive valuable push notifications and 500 reward points!

How do I install the app on an iPhone?

To install the app on an iPhone, follow these simple steps:

  1. Tap the “Share” icon on this browser & select the “Add to Home Screen” option in the share popup.
  2. You should now see a new Simply Tabs application icon on your phone’s Home Screen.
  3. Open the Simply Tabs app by tapping the new app icon.
  4. Once the app is open, you will be prompted to allow push notifications. Enable push notifications.
  5. That’s it! You will now receive valuable push notifications and 500 reward points!

I enabled the app but it’s not working.

If you enabled the app but are not getting push notifications, please go to your Account, whether on the app or on your browser, and click on Notifications. Once there, ensure you have enabled push notifications for order & shipment updates and/or special in-app offers.

If your push notifications are enabled from your account but they are still not working:

On Android:

  1. Open your device's Settings
  2. Go to "Notifications & Status Bar" and then "App Notifications"
  3. Toggle “Allow Notifications” on Simply Tabs.

On iPhone:

  1. Open your device’s Settings.
  2. Open Simply Tabs in the Settings.
  3. Tap “Notifications”
  4. Toggle “Allow Notifications” on.